New Releases by Richard Hammond

The journal of a 1970s round-the-world backpacking trip.

Travel is an intrinsic part of many of our lives. The places we visit and the experiences we have become part of our identity.

Born in China in 1912, Chien-shiung Wu came to the United States to study physics at the University of California at Berkeley.

This business book is great for leaders, middle managers and entrepreneurs interested in the following categories; Small Business Entrepreneurship Marketing Strategy Branding Customer Experience Make it easy for customers to choose you; whatever your business, product or service. With customers now subconsciously weighing up their massively expanded options in terms of purchase friction (how easy it is to spend) and shopping reward (the extras inherent to the buying experience); your job is to make it easy for them to choose you When is high friction bad? Friction includes frustrations like putting a coin in a supermarket trolley lock, too many clicks, and hidden frictions from awkward presentation, process and offer. Reward includes quality of business support, amazing retail environments, even emotional issues such as trust and belonging. When is high friction good? What value do different customers place on friction and reward across different buying scenarios? How can I benchmark against competitors? And, where are the big opportunities and where should we focus effort and resource? How do I market improved experiences to win customers? Friction Reward teaches you how to understand, measure and improve every single possible customer interaction by applying techniques outlined in the book to your customer experiences and organisations. Readers will: Create easier, faster and improved customer experiences by reducing friction and increasing reward. Discover how reducing friction attracts new customers, increases spend from existing ones and gives you a competitive advantage. Understand how the world's leading retailers, B2B sellers and public service providers are winning using these insights. Learn how to apply practical tools and technologies to their own customer and user scenarios both online and in the physical world.

There are many countries around the world that hold Mathematics Competitions. The Competitions are extremely interesting since many professors try to create new interesting problems. If you want to take part in these competitions, you have to solve many problems. That means you must master your problem-solving skills. Challenging Problems from Around the World Vol 2 is a selected problem book. This book has only two chapters. The first chapter of this book is a collection of problems. We select many good problems from different sources. Most of them used to appear in Mathematics Competitions. In this part, we want the readers try their best to solve the problems. Remember that only a few people can solve all problems in this book. So, do not be up set if you cannot solve some problems. Even we cannot solve problems, we still gain some techniques in solving problems. The readers should keep in mind that the only way in learning Mathematics is to do Mathematics. The second chapter of this book was written about the solution to each problem that listed in the first chapter. We try to solve the problems step by step. We believe that the solutions will help the readers to understand well. Reading through this part, we hope the readers will learn many problem-solving strategies. Let this book be your close friend when you learn about Mathematics. We hope the readers have a great journey in reading this book. Richard S.Hammond

Trigonometry is an extremely popular branch in Mathematics. Mostly, it is appeared in Mathematical Competitions. Moreover, it is very helpful to students who are majoring in engineering. The book that you hold in this moment is a book that contains a very basic knowledge in Trigonometry. This book is divided into three sections that can help the readers to understand easily when reading through this book.The first section of this book is about the basic definitions and formulas in Trigonometry. This section has various trigonometric formulas that are often used to solve trigonometric problems. Going through this section, the readers will have some concepts in solving problems. After finishing this section, the readers should work through the second section of this book. It is a list of trigonometric problems. We have tried to collect many problems from many different sources to help the readers working through what they have learnt in the first section of this book. The readers should try hard to solve those problems without seeing the solutions. The last section of this book is about the solutions of each problem that we have listed in the second section of this book. We have tried to solve each problems step by step to make the readers understand clearly. We hope this book can be a friend of the readers that can help them when they are stuck with Trigonometry.We also want you to keep in mind that the only way in learning Mathematics is to do Mathematics. You should not think that you cannot do it, try it until you find a way in solving the problems. There are different methods in solving problems, believe in yourself that you can find one. The beginning in learning is not easy. However, if you do not afraid to start the beginning, you are a half of your way in learning.Authors: Richard S.Hammond and PISETH CHEA

Flat roof surfaces represent a significant proportion of urban areas and perform a variety of functions for buildings, with a corresponding variety of impacts on the urban environment and its infrastructure. One of the most important flat roof functions is the collection and discharge of rainwater, which especially during storms has a substantial impact on municipal sewer systems and the water bodies into which they discharge. The use of vegetated, or 'green', roofs has become a prevalent strategy for mitigating the impacts of stormwater runoff from flat roof surfaces in urban areas, including in Canadian cities, and has received a significant amount of research attention. There is also a variety of 'blue' roof strategies that involve detention or retention of rainwater, either on roof surfaces or in cisterns. These approaches have received considerably less research attention, particularly for large buildings. This study compares the performance of green and blue roof systems, based on their effectiveness as stormwater management strategies, as well as their life cycle energy, carbon dioxide, and economic impacts. The more qualitative attributes of green and blue roofs are also explored, as well as their compatibility with other rooftop technologies including solar photovoltaic panels, solar thermal hot water heating systems, and high albedo membranes. In this context, the apparently under-appreciated opportunities for rainwater harvesting and reuse inside buildings are examined for a variety of large building types in three Canadian cities with different climatic conditions: Calgary, Alberta, London, Ontario, and Halifax, Nova Scotia. From this investigation, recommended decision criteria are developed for the selection of the most appropriate green or blue roof strategies depending on the characteristics of a particular building project, including its size, occupancy, geographic location, and urban context. Limitations of this study's methods, as well as issues in need of further research, are also discussed.

What is it about bikes that leaves so many of us powerless to resist? This entertaining guide charts the history of the bike from its origin as a cheap means of transport to its modern incarnations: a symbol of rebellion, a high-tech racing machine and the rich kid's plaything. Richard Hammond, passionate biker and collector of bikes, looks at the machines that have propelled people across the world to work, to school - and occasionally to their doom. With his trademark expertise and wit, Hammond examines bikers of every type, from the happy farmer trundling through fields on his Honda Cub to the Hells Angel terrorising towns on their hog.

A fun, quirky look at the weird and wonderful side of physics, Can You Feel the Force? explores the physics of everyday things -- from how balloons stretch and stick to walls, to why the sky is blue, to why stars twinkle.

Richard Hammond - TV presenter and self-confessed mystery addict - is on a quest to uncover the truth behind the rumours and whispers around events in the world's waters. Was the lost city of Atlantis real? Do mermaids exist outside stories? And where is everybody who was on the Marie Celeste? Don't miss this instalment in the incredible series by Britain's best-loved TV personality. Explore the world's greatest mysteries - all from the comfort of your armchair!

Richard Hammond - TV presenter and self-confessed mystery addict - is on a quest to uncover the truth behind the rumours and whispers around some of the world's strangest - and creepiest - creatures. Is the Loch Ness Monster real? Are you in danger of running into a yeti? And do werewolves and vampires exist outside teenage romance? Don't miss this instalment in the incredible series by Britain's best-loved TV personality. Explore the world's greatest mysteries - all from the comfort of your armchair!

Richard Hammond - TV presenter and self-confessed mystery addict - is on a quest to uncover the truth behind the rumours and whispers around some of the world's strangest ancient mysteries. Don't miss this instalment in the incredible series by Britain's best-loved TV personality. Explore the world's greatest mysteries - all from the comfort of your armchair!

Richard Hammond - TV presenter and self-confessed mystery addict - is on a quest to uncover the truth behind the rumours and whispers around some of the world's strangest alien encounters. Have you ever spotted a UFO? Are you in danger of alien abduction? And what did happen at Roswell? Don't miss this instalment in the incredible series by Britain's best-loved TV personality. Explore the world's greatest mysteries - all from the comfort of your armchair!

The much-loved TOP GEAR host, and No.1 bestselling author of ON THE EDGE, on learning to love your caravan - includes advice on how to blow it up when you have finished with it. This is the essential guide for any owner or prospective owner, or indeed anyone with even a passing interest in caravans, of whatever sex, age, race or inclination. Or anyone with an interest in seeing them blown to bits on the telly. From the history of the caravan and their role in preventing World War Three to caravan racing and what the future might hold for the mobile home we all love (or love to hate), Richard Hammond leaves no stone unturned in this comprehensive account of the enduring appeal of a road pest ... I mean, motoring icon.

ON THE ROAD: GROWING UP IN EIGHT JOURNEYS - MY EARLY YEARS is a new form of autobiography, in which TOP GEAR presenter Richard Hammond tells the story of his early life through a series of significant driving episodes. He's a child in the back seat of Dad's car on the way to the seaside in Weston-Super-Mare. He's on his first bike, a red one, in Solihull, then on his first motorcycle, a Honda MTX50. He's at the wheel of his first car (and in the back with his first girlfriend). He is driving a furniture delivery van as part of his first job in and around Ripon. Now he is showing off with a friend, risking everything. ON THE ROAD is an emotional road map in which each chapter has its own registration number, and its own distinctive interior. Most importantly, each chapter sets off and arrives. ON THE ROAD surges on to its destination, reversing or moving quickly through the gears, reliving the central episodes and conflicts of Richard's life. Every chapter is a stage in a longer journey. Although there are precious few road-rage monologues against four-wheel drivers and men in vests in white vans, Richard Hammond's readers will quickly recognise the funny self-deprecating and balanced ease that has made him one of Britain's best-loved writers and television presenters.

Richard Hammond - TV presenter and self-confessed mystery addict - invites you to journey with him to the planet's most puzzling places . . . Explore the ancient pyramids, Stonehenge and the Bermuda Triangle. Hunt for werewolves, vampires, aliens and the Abominable Snowman. You can gather clues, facts and interesting tales as you go (just try not to get too distracted by Richard's unbelievable jokes). Then it's up to you decide what's really going on. Don't miss this incredible, fully illustrated gift book from Britain's best-loved TV personality. Explore the world's greatest mysteries - all from the comfort of your armchair!

A new collection filled with winning ideas and strategies for improving¿ your sucess in the retail business... 2¿authoritative books, now in a convenient e-format, at a great price! Smart Retail, the world's #1 guide to retail success, complete with crucial, up-to-date insights--including new case studies, ideas, strategies, and tactics from today's best retailers, like TopShop, IKEA, and Best Buy. Covering everything from creating the ultimate retail experience to understanding the customer and the importance of motivated workers, this is the book that will equip managers, team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.¿ Competing in Tough Times brings together the powerful new strategies that world-class retailers, like Trader Joe’s, Costco, and Nordstrom, are using today to survive--and thrive--in a brutally unforgiving retail environment. Internationally respected retail management expert Barry Berman shows retailers and their suppliers exactly how to build effective strategies based on cost and differentiation, plan and implement those strategies, and measure the results.¿Berman offers detailed coverage of implementing strategies based on becoming the low-cost provider and minimizing product proliferation; enhancing the service experience; developing and maintaining a strong private label program; and more. From world-renowned experts Richard Hammond and Barry Berman.

Taking a highly practical approach, Modern Retail Management is the complete guide to the fundamental principles of retailing. Tailoring to the needs of both professors and students, Hammond uses case studies throughout to illustrate best practice in the industry, and he tackles the challenges and opportunities of online retailing in a comprehensive way. Modern Retail Management covers the topics students need to know about retail management, such as the connection between physical and online channels, some genuine retail innovations and the importance of the customer experience. Other areas covered include: trends and change in the sector, store environment, operations, merchandising, managing staff, globalization, marketing, logistics and consumer psychology.

This book may be unpopular in some circles. The exposure of the truth usually is when it has been hidden or distorted (particularly by those who would profit most by its absence or continued distortion). Yet, are we not our brother's keeper? Are we not to assist or enlighten our kinsmen...our fellow human, if we can? Frequently, throughout these essays will be found references to the mystical forces that are indeed a part of our every day existence. I speak of the essence of fair play, charity, right...justice. These forces are more than just charming concepts or notions. They are forces that shape every living soul's destiny...forces that we sometimes foolishly play with every day, often with terrible consequences. There are bogus philosophies being practiced that have been and are rapidly and steadily spelling the decline of humankind. I seek, with the reader's indulgence and patience, to expose or illuminate our long practiced folly. I expect there to be great opposition, particularly from many of the Black segment of Christendom. For oftentimes, concepts and ideals are attacked and/or ostracized by the masses while being led by profiteers with selfish interests, especially if those ideals are not embraced by the masses. But, are the masses always right? What about a mob? The focal point of these essays is not to lament the plight of the so-called African American. Any number of American minorities (Native American, Hispanics, Oriental, et al) can be exemplary of the casualties of the American (European) encounter, though not necessarily to the same degree. I use the African American to illustrate what has happened to a segment of humanity (many of whom I believe to be descendants of the Lost Tribes of Israel, the Chosen Ones) whose ancestors dared to violate the laws and hold with contempt those forces which govern our daily existence and bring affront to the Great Spirit, The Mighty One. And if the Chosen of the Most High can receive such a fall from grace, then none are above or beyond reproach. Perhaps now is the time for other considerations...other possibilities.

A brand new collection of powerful insights into building outstanding customer relationships… 4 pioneering books, now in a convenient e-format, at a great price! 4 remarkable eBooks help you develop rock-solid, high-value long-term customer relationships: levels of loyalty you thought were impossible Today, rock-solid long-term customer relationships are the holy grail of every business -- and they seem just as elusive. But such relationships are possible: great businesses are proving it every day, and reaping the rewards. In this extraordinary 4 eBook set, you'll learn how they do it -- and how you can, too, no matter what you sell or who your customers are. First, in Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty, internationally respected marketing expert V. Kumar presents a complete framework for linking your investments to business value - and maximizing the lifetime value of every customer. Learn how to use Customer Lifetime Value (CLV) to target customers with higher profit potential…manage and reward existing customers based on their profitability…and invest in high-profit customers to prevent attrition and ensure future profitability. Kumar introduces customer-centric approaches to allocating marketing resources…pitching the right products to the right customers at the right time…determining when a customer is likely to leave, and whether to intervene…managing multichannel shopping… even calculating referral value. Next, in Smart Retail: Practical Winning Ideas and Strategies from the Most Successful Retailers in the World, Richard Hammond presents remarkable new case studies, ideas, strategies, and tactics from great retailers worldwide. Discover new ways to use data to drive profit and growth… do more with less… leverage technology to develop highly productive and innovative remote teams… create your ultimate retail experience! In Inside the Mind of the Shopper: The Science of Retailing, the legendary Herb Sorensen reveals what customers really do when they shop, ripping away myths and mistakes that lead retailers to miss huge opportunities. Sorensen identifies simple interventions that can have dramatic sales effects, shows why many common strategies don't work, and offers specific solutions for serving quick-trip shoppers, optimizing in-store migration patterns, improving manufacturer-retailer collaboration, even retailing to multicultural communities. Finally, in The Truth About What Customers Want, Michael R. Solomon demystifies today's consumers, revealing what they want, think, and feel. Then, based on his deep truths about consumer behavior, he presents 50 bite-size, easy-to-use techniques for finding and keeping highly profitable customers! From world-renowned experts in customer behavior and retail performance V. Kumar, Richard Hammond, Herb Sorensen, and Michael R. Solomon

Jak mít v prodejně více spokojených zákazníků a vydělat více peněz? Čím se liší úspěšné prodejny od těch, které živoří na pokraji zájmu? Jak atraktivně uspořádat prodejní prostory? Jak nalákat zákazníky do prodejny, překvapit je a potěšit, aby se vrátili znovu? Jak efektivně vést a motivovat prodejní tým? To vše a mnohem více se dozvíte v této ojedinělé knížce, jejíž třetí vydání obsahuje kromě řady nových praktických rad a užitečných poznámek především znamenité nápady, strategie a taktické myšlenky, které posunuly nejúspěšnější maloobchodníky na vrchol. Objevte tajemství stojící za úspěchem těch největších a nejlepších a učte se od nich. Autor jim položil prostou otázku: "Díky čemu jste tak dobří??" Odpovědi jsou více než inspirující a tato kniha vám ukáže, jak je aplikovat v praxi. Knížka je určena majitelům a vedoucím prodejen, manažerům i prodavačům, kteří se chtějí stát opravdu úspěšnými profesionály.

Great Escapes unearths 500 of the world's most inspiring holidays, offering great ways to get off the beaten track and enjoy a more authentic kind of travel. Discover a wealth of new adventures from sleeping in houseboats in Kerala and witnessing the zebra migration in Botswana to taking the train-hotel from Paris to Madrid. Whether you fancy living like a local in a tipi with Native American Indians, riding with cowboys in Venezuela or staying in a bunkhouse barn in the Brecon Beacons, this guide is packed with the how, where and when to plan your next extraordinary trip. Authors Richard Hammond, former Green Travel correspondent for The Guardian, and Jeremy Smith, former Editor of The Ecologist Magazine, have hand picked the best hotels, resorts, and tours run by people who are passionate about what they do, assuring a spectacular choice of inspirational travel ideas without compromising on the quality of your holiday. Whether you wish to stay in an eco-chic hotel, experience a closer connection with local culture, or simply want to see the world in a new light; make your next trip a Great Escape.

Super Science Lab: Bright Ideas introduces budding scientists to the world of light and electricity with exciting do-it-yourself experiments. Using the materials included in the kit, kids can make a lava lamp, light up their fridge with illuminated magnets, build an electric motor, and see how Jell-o makes light bend.

More antics from the much-loved TOP GEAR presenter, and the No.1 bestselling author of ON THE EDGE. "There is, I discovered, a technique to performing a low-rent, comedy motorcycle jump with a bad hip joint following a low-speed fall off a horse on to your wife's Land Rover keys..." More of the wry, honest and often hilarious chronicles of Richard Hammond - TV presenter, adventurer and general drawer of the Short Straw. Continuing where AS YOU DO left off, OR IS THAT JUST ME? focuses on just a few of the many hair-raising stunts, expeditions and encounters experienced by Richard Hammond over the last eventful year.

Blast Lab Activity Book catapults young readers into the role of scientists, explorers, and inventors. Packed with easy-to-follow yet spectacular experiments, as well as sticker sheets, quizzes, and astonishing extra information, the book will keep curious kids occupied for hours. By following the step-by-step instructions, young inventors can create their own fantastic flying machines from household objects, fool their brains with mind-bending illusions, and learn about physics, chemistry, psychology, and more along the way.

Fantastic activities from Richard Hammond's new TV series Blast Lab on ABC3. If your child loves the fun filled science of Blast Lab, then get them active at home with this exciting activity book packed with things to do and challenges from the series.