New Releases by Bruce Gordon

This guidebook combines the company''s funniest and most interesting sales-related courses in one afforable package in a text-only version that keeps readers on the cutting edge of sales. Completion of this program will develop skills in areas not generally covered by most sales training courses.

The coaching and leadership techniques of Marshall Goldsmith, teaching executive coaching, behavioral change, teamwork and teambuilding, for every manager and employee.

This guidebook is made for managers and employees to learn not only the regulations about handling workplace violence but also to learn signs of possible violence and how to deal with it. The book covers OSHA programs, preventative measures, education and training in workplace violence, worksite analysis, security measures, courses of action in an incident, recovery after an incident, recordkeeping, and some case studies.

The second book in a wide-ranging and comprehensive five-volume series carries the reader through the difficulties of the American Rebellion, a war in which the maritime states of Europe combined against Britain, the long conflict with Revolutionary and Napoleonic France, and a 10-year war to maintain trade. Throughout, Britain''s Merchant Navy was of supreme importance and had to fight for its very existence. The first complete study of Great Britain''s Merchant Navy restores it to its rightful place in the nation''s history, alongside—but hithero eclipsed by—the Royal Navy.

This informative book will train readers on industrial stress injuries as well as increasingly common computer injuries. Take a journey with Ms. Work A. Holic as she wants to know why she has so much pain at work and then hires some experts to teach her about repetive strain injury, its causes, and what to do about them.

Agent GCP is THE way to learn FDA regulations. The exciting, suspenseful, and sometimes zany plot of a murder in a clinical trial is interweaved with interactivity and teaching of FDA regulations in an unforgettable manner. At the completion, learners will have obtained a superb knowledge of informed consent and IRB regulations. This course covers all the regulations on informed consent procedures and Institutional Review Boards (IRBs)—that is, Good Clinical Practices in 45 CFR 46, 21 CFR 50, 21 CFR 56, and other regulations. It is useful for any person or organization participating in clinical trials. The book contains useful aids including a glossary, a list of resources, model consent forms, and texts of regulations. Those readers who wish to have an accompanying program with interactivity should also purchase the CD version.

This guidebook will develop the knowledge of OSHA compliance management while teaching readers how to run an OSHA program and prevent injuries. It is a package consisting of the most important areas that an OSHA manager needs to know. Upon completion, readers will have attained a superb knowledge of OSHA regulations and how to administer them.

A ground-breaking work that applies the principles of Total Quality Management to healthcare practices in a manner that is engaging, easy, practical, and sometimes entertaining. This book includes a section of workbooks that lead the reader step by step through developing one’s own plan for total quality interventions.

Describes the problems related to bloodborne pathogens, and how health care professionals can protect themselves while treating cases.

Medical Radiation Safety gives OSHA information specific to hospitals and medical situations, such as safety around X-ray equipment and radionuclides. It also includes extensive material on dealing with bioterrorism and decontamination. It is comprehensive, simple, and clear. It covers medical radiation, delivery modalities, protective measures, lab safety, spills, an in-depth view of radiation fundamentals, incident response, victim care, and past catastrophes. Readers will enjoy the approachable, compact, conversational tone of the book. Approved for national nursing contact hours--requires purchase of separate test. Those readers who wish to have an accompanying program with video and interactivity should also purchase the CD version.

Offers details on dealing with radiation disaster. This book is suitable for both health care professionals and the general public.

Pharmaceutical Computer Validation Introduction gives you a comprehensive introduction to computer systems validation as the computers come to life while the head of computer systems at a pharmaceutical company has to prepare for an FDA inspection. You will learn about regulations, the personnel responsible for computer validation, how to accomplish validation, examples of regulatory problems, and so on. It is also relevant for the medical device, food, and cosmetic industries. 86 pages in the guide include a handy printout of several relevant FDA documents. Those readers who wish to have an accompanying program with video and interactivity should also purchase the CD version.

Gives an introduction to computer issues in the pharmaceutical industry, as well as to computer systems validation. This work helps you learn about regulations, the personnel responsible for computer validation, how to accomplish validation, examples of regulatory problems, and more. It is useful for research personnel in FDA-regulated industries.

This book combines seven bioterrorism sections covering the dealist risks. The seven diseases are anthrax, botulism, hemorrhagic fever viruses, plague, radiation, smallpox, and tularemia. Each section is a clear, concise presentation of the problems facing anyone with an interest in bioterrorism, and is written to be understood well by people outside of healthcare.

Introductory but comprehensive OSHA training for the managers and employees in a worker safety program, covering any industry with radiation or x-rays.

Introductory but comprehensive OSHA training for the managers and employees in a worker safety program- covering work ergonomics of the arm, and for individuals interested in health maintenance.

Introductory but comprehensive OSHA training for the managers and employees in a worker safety program- covering workplace security.

Features an introductory but comprehensive OSHA training for the managers and employees in a worker safety program. This book covers ergonomics in industrial settings and computer injuries among office workers.

This title is part of the UniversityOfHealthCare/ UniversityOfBusiness Interactive Training Library, which offers authoritative, clearly written material in an interactive form for better comprehension and documentation of completion. Pharmaceutical Computer Validation Introduction gives you a comprehensive introduction to computer systems validation as the computers come to life while the head of computer systems at a pharmaceutical company has to prepare for an FDA inspection. You will learn about regulations, the personnel responsible for computer validation, how to accomplish validation, examples of regulatory problems, and so on. It is also relevant for the medical device, food, and cosmetic industries. When you successfully complete the exam, you will receive a certificate of completion to document your training for the FDA or for employers. Estimated time: 2-3 hours. 153 pages. For convenience, the CD contains the text of some of the regulations. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. You will need Internet access to e-mail us your unique key and receive a password key. The multiuser CDs are designed for organizations that wish to train and test a number of people at a discounted price and retain the information in the course for future reference. Each user who passes successfully with a score of 80 may print a certificate of completion. Each CD may only be activated on one computer and contains tests for up to the number specificed in the title.

Introductory but comprehensive OSHA training for the managers and employees in a worker safety program, and for doctors and healthcare personnel maintaining OSHA records.

OSHA Workplace Violence is made for managers and employees to learn not only the regulations about handling workplace violence but also to learn signs of possible violence and how to deal with them. The course covers OSHA programs, preventative measures, education and training in workplace violence, worksite analysis, security measures, courses of action in an incident, recovery after an incident, recordkeeping, and some case studies. Estimated time: 2-4 hours. 145 pages on CD. 45 pages in the manual include a handy printout of OSHA guidance on workplace violence. The manual accompanying the CD provides a summary of the major points of the CD in a handy format. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. The CD is licensed to play once on any Windows computer; the borrower may purchase the program after that. One library reference activation is included in the price.

Surviving OSHA Inspections teaches you the best behavior and attitude for an OSHA inspection. It covers the background of the inspection process, the inspection process itself, inspection priorities, compliance officer preparation, how to analyze inspection results, and a summary of the appeals process. Estimated time: 2-3 hours. 94 pages on the CD. 21 pages in the manual. The manual accompanying the CD provides a summary of the major points of the CD in a handy format. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. The CD is licensed to play once on any Windows computer; the borrower may purchase the program after that. One library reference activation is included in the price.

OSHA Medical Recordkeeping teaches the manager who has to adhere to OSHA rules how to keep medical records and fill out the necessary forms. The course covers terminology, logs, medical and training files, posting rules, and forms 300 and 301. Estimated time: 2 hours. 74 pages on the CD. 9 pages in the manual. The manual accompanying the CD provides a summary of the major points of the CD in a handy format. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. The CD is licensed to play once on any Windows computer; the borrower may purchase the program after that. One library reference activation is included in the price.

A multimedia course that provides the coaching techniques.

Lets you identify some typical behaviors of leaders that need to be changed. This book describes coaching and the feedback process. It explains why leaders don''t always complete the coaching process after starting it.

Describes the problems related to bloodborne pathogens, and how health care professionals can protect themselves while treating cases.

This program will certify your knowldedge of OSHA compliance management while teaching you how to run an OSHA program and prevent injuries. It includes the following courses: Workplace Violence, Bloodborne Pathogens, Repetitive Strain Injury, Hazard Communications, Control of Hazardous Energy, Medical Recordkeeping, OSHA Penalties Policies, and Surviving OSHA Inspections. Each is written in a clear and interactive style. (Many of these courses are also relevant for hospital OSHA and JCAHO management.) After investing 15-25 hours in this program, you will have attained a superb knowledge of OSHA regulations and how to administer them.

This title is part of the UniversityOfHealthCare/ UniversityOfBusiness Interactive Training Library, which offers authoritative material in an interactive form for better comprehension and documentation of completion. This OSHA course provides a detailed look at fire safety in both industrial and hospital settings. At the conclusion of the course, you will have learned how to classify fires, fire plans, types of fire extinguishers and how to use them, what to do when a fire breaks out, how to prevent a chemical fire, flammable liquids handling, ow to handle gases, and hospital and nursing home fire safety signs and items. Estimated time: 2-4 hours. 145 pages. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. You will need Internet access to e-mail us your unique key and receive a password key. --This text refers to the CD-ROM edition.

This title is part of the UniversityOfHealthCare/ UniversityOfBusiness Interactive Training Library, which offers authoritative, clearly written material in an interactive form for better comprehension and documentation of completion. The manual accompanying the CD provides a summary of the major points of the CD in a handy format. OSHA Hazard Communications teaches managers what they need to know to administer a Hazard Communications program and employees what they need to do and what questions they need to ask when dealing with hazardous substances. The course covers container labeling, training, analysis of non-routine tasks, the use of Material Safety Data Sheets, inventory procedures, and more. Estimated time: 2-3 hours. 65 pages on the CD. 39 pages in the manual include a handy reprint of relevant OSHA regulations. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. You will need Internet access to e-mail us your unique key and receive a password key. License is for one user on one computer. An additional computer owned by the same user will generally be approved at the discretion of the publisher. --This text refers to the Plastic Comb edition.

This title is part of the UniversityOfHealthCare/ UniversityOfBusiness Interactive Training Library, which offers authoritative, clearly written material in an interactive form for better comprehension and documentation of completion. Sales Body Language shows the application of theatrical techniques of body language to sales. It covers how to read a prospect, how to assess a situation, presentation body language, projection, and gestures and postures to avoid. It contains many photos and videos. Estimated time: 1-2 hours. 64 pages. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. You will need Internet access to e-mail us your unique key and receive a password key. License is for one user on one computer. An additional computer owned by the same user will generally be approved at the discretion of the publisher.