New Releases by James Champy

Too often reengineering stops at the upper echelons of corporations; managers resist the process as it applies to themselves and the work remains unchanged. This book provides guidelines managers need to lead, organize, inspire, deploy, measure and reward the new work reengineering creates. For the hundreds of thousands of managers who have read Reengineering the Corporation and the millions who have been touched by the reengineering revolution, this book delivers the reality behind the promise. It reveals how to achieve a business culture that allows for a continuous process of reengineering. It shows, in short, how to achieve success.

The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.

8 POWERFUL WAYS TO INSPIRE TODAY'S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK! “With Jim Champy's well-proven gift for keen management analysis, today's essential notions of business transparency, channel and customer alignment, and enduring cultural values become palpable, memorable, and–most important–usable.†Alan Spoon, Managing General Partner, Polaris Venture Partners “If you love the game of business, you'd be hard pressed to find a book with more †̃good moves' per page than INSPIRE!†Paal Gisholt, President and CEO, SmartPak “Full of insightful ideas, this book is for those who like winning, who embrace innovation, and who wish to transform how they lead. It is not for the defenders of the status quo.†Michael Dowling, President and CEO, North Shore-Long Island Jewish Health System “ INSPIRE!provides †̃food for thought' and insightful guidance for all companies. This is particularly important in today's economy where even established companies are looking for ways to maintain the growth they have enjoyed in better times.†Chiquita White, Section Head, Product Development, Procter & Gamble Jim Champy revolutionized business with Reengineering the Corporation. Now, in Inspire!, the second book in a series about what's new and really works in business, he takes on the challenge of inspiring customers-even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back. Drawing on dozens of original case studies from companies in a variety of industries, new and old, Champy reveals how to define a consistent value proposition your customers will be passionate about-and will staypassionate about. You'll learn how to engage a new generation of customers who value transparency and authenticity above all...how to reinvigorate your company in the face of brutally tough and creative competition...how to go beyond mere marketing campaigns to lead crusades customers want to join. Once again, Jim Champy has given businesses actionable solutions to one of the most challenging problems they currently face: making customers stick. How to reignite customer loyalty by& " Bringing authenticity to everything you do " Creating new products that reflect the best of what you really are " Delivering new value based on convenience, simplicity, and honesty " Nurturing your mystique " Choosing the right channel partners " Doing well by doing good

From the author of "Reengineering the Corporation" comes this concise, fast-paced book about consistently outsmarting the competition in an environment where even the best strategies rarely prevail.

Este libro explica las cualidades y los métodos de grandes líderes del mundo de los negocios, de la política, las artes y las ciencias. 1.Sin ambición no se hacen conquistas, no se descubren tierras, no se crean negocios. La ambición es la raíz de toda realización 2.El talento es un blanco que nadie más acierta; el genio da en un blanco que los demás no ven. Ver lo que otros no ven 3.Se necesita un carácter fuerte y mucha fuerza de voluntad para conservar un sueño en circunstancias adversas. Preservar el camino 4.La oportunidad llama con la tenacidad de una trucha que se esconde en una corriente donde se ha pescado demasiado. Aprovechar el momento 5.La historia es una larga lista de advertencias sobre la necedad de excederse. Templanza en la ambición. 6.La grandeza tiene que inspirarse en un propósito superior al dinero. Buscar un propósito más alto. 7.Transigir es malo para la ambición. No violar jamás los valores. 8.El poder viene de los demás. Mantener el control cediéndolo. 9.La renovación es la clave de la longevidad. Cambiar o morir. 10.Los muertos no pueden dirigir a los vivos.Retirarse con dignidad.

The author of Reengineering the Corporation argues that a solid strategy is a critical part of managing breakneck changes in information technology, outlining four foundations of the x-engineering process, including propositions, processes, participation, and preparedness. Reprint.

作者提出了一个独特的“企图心曲线”,其理论超离于传统心理学之外,来源于活生生的生活经验,讲述了企图心是所有成就之本,要有远见、不怕逆境、掌握时机等内容。

In business—or in any endeavor—ambition is the spirit of onward and upward, of striving for something worth achieving. It is the driving force behind all great experiments and risk-takings, triumphs and failures. For authors Jim Champy and Nitin Nohria, it is also the instinctive quality that makes the difference between mere management and leadership. Drawing from original interviews with contemporary figures from many walks of life—including business, politics, science, and the arts—Champy and Nohria take readers on a journey of discovery, pinpointing the defining moments, or turning points, in the evolution of leaders, as they wrestle with critical decisions and ethical dilemmas. In the process, they reveal some underlying truths about leadership, such as the ability to hold onto a dream and make it come true, know when it's time to change the business or see it die, and recognize when it's time to hand over the reins. Representing fundamentally new thinking from two of today's greatest business minds, The Arc of Ambition is certain to challenge and enlighten aspiring leaders everywhere.

Dos años después de la publicación de Reingeniería de la Empresa, miles de empresas, grandes y pequeñas, han hecho suya la misión de la reingeniería, difundiendo un proceso que ha transformado, literalmente, la vida de millones de trabajadores. Sin embargo, juntamente con la expansión de la reingeniería por todo el mundo económico, parece que está emergiendo un patrón que se ha convertido en familiar. Con excesiva frecuencia, la reingeniería se detiene en los niveles más altos de las empresas y las áreas directivas permanecen al margen o resistiéndose a los procesos de la reingeniería. Este libro suministra las guías que los directivos necesitan para liderar, organizar, inspirar, distribuir, medir y recompensar el nuevo tipo de trabajo que crea la reingeniería. INDICE: ¿La dirección? Por qué aplicar la reingeniería a la dirección. La ordalía de la dirección. Viviendo las preguntas. En resumen: ¿Para qué existe la empresa'. ¿Cómo decidimos?: casos concretos. ¿Qué clase de cultura deseamos'. ¿Qué deseamos?: casos concretos. ¿Cómo vamos a hacer nuestro trabajo'. Pensando en los procesos de la dirección: casos concretos. ¿Con qué tipo de personas deseamos trabajar'. ¿Cómo elegimos?: casos concretos. La segunda revolución de la dirección.

La crisis que no va a desaparecer -- Reingeniería : el camino del cambio -- Reconstrucción de los procesos -- El nuevo mundo del trabajo -- El papel capacitador de la informática -- Quién va a rediseñar? -- En busca de oportunidades de reingeniería -- Experiencia de reingeniería de procesos -- Iniciación de la reingeniería -- Experiencia de una compañía, Hallmark -- Experiencia de una compañía, Taco Bell -- Experiencia de una compañía, Capital Holding -- Experiencia de una compañía, Bell Atlantic -- Exito en la reingeniería.