New Releases by Amy Zuckerman

Winner of the 2012 Grand Canyon Reader Award for a Non-fiction book Global events and new technology change how we live from moment to moment. So, what will our world be like in twenty years? Come take a look as futurists Amy Zuckerman and James Daly examine what a kid?s daily life might be like in the year 2030. Inspired and informed by trends and scientifi c and technological research, 2030 is not only a peek at some cool future gadgets (talking dog collars, cars that drive themselves), but also a thoughtful examination of how our lives might be impacted as we adjust to environmental change.

Fast track route to understanding supply chain management Covers the key areas of supply chain management from inventory management and logistics to just-in-time manufacturing and just-in-time shipping. Examples and lessons from some of the world''s most successful businesses, including Compaq, Fujitsu and Staples, and ideas from the smartest thinkers, including David Bowersox, John Mentzer, David Closs and Clifford Lynch. Includes a glossary of key concepts and a comprehensive resources guide

Fast track route to mastering global operations Covers the key areas of international marketing and distribution, logistics, import/export compliance and government regulations Examples and lessons from some of the world''s most successful businesses, including Nortel Networks, Terranova Forest Products and Ampro Electronics, and ideas from the smartest thinkers, including Adrian Wooldridge, Christopher Bartlett, Sumantra Ghoshal and John Micklethwait. Includes a glossary of key concepts and a comprehensive resources guide

Fast track route to mastering quality management Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process Examples and lessons from some of the world''s most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum Includes a glossary of key concepts and a comprehensive resources guide

Fast track route to managing technology Covers the key areas of technology management from knowing which technology trends count and managing technology change, to devising the right level of technology training and and selecting technologies that match your business strategy. Examples and lessons from some of the world''s most successful businesses, including ACUNIA, Nextel, and Seven-Eleven Japan and ideas from the smartest thinkers, including Bill Gates, Steve Jobs, Marc Adreesen and Timothy Berners-Lee Includes a glossary of key concepts and a comprehensive resources guide

In a Business World Driven by Technology Don''t Let you and Your Business Get Left Behind "This is a must read for today''s managers and technologists. It provides an understandable connection of the Internet, telecommunications, and computing technologies with the real world of business." Gerald Peterson, Member Board of Governors IEEE-SA, Past Chairman Standards Committee T1, Senior Manager Lucent Technologies - Bell Labs "In Tech Trending, Amy Zuckerman provides practical guidance to both those influencing technology and those still trying to cope with technology''s rapid rate of change and tremendous impact on global businesses. Most importantly, she stresses the need to manage change and how to respond to the very real needs of people who need help in adapting to new technology. Tech Trending is simply a must-read for any business manager." Kevin R. Fitzgerald, Editor-in-Chief/Associate Publisher, Supply Strategy "An extremely well written, easily understandable introduction to the future. If you don''t know where to start, start here." Steve Oksala, Vice President of Standards for the Society of Cable Telecommunications Engineers and former Director, Standards and Regulatory Compliance, for the Unisys Corporation. "For the business professional, the rapid changes in information technology can be hard to manage and even harder to predict. Tech Trending provides the necessary tools, skills and knowledge to help the reader easily master the tech hurdles of the next decade. From wireless and B2B, to transportation and logistics, it''s all right here for the novice and seasoned IT pro. Amy Zuckerman is truly a leading business technology guru of the 21st century." Rikki Lee, Consultant, Wirelesslee "As a tech trending laggard, I found Amy Zuckerman''s book an intelligent, refreshing, efficient and most of all, understandable, examination of things I need to know to navigate the future. I know I need to keep up with technological innovation and this is one book I expect to return to frequently to remind myself how to reap technology''s benefits." Mary Case, Director, Quality Management to a Higher Power

Designed especially for newcomers to the global marketplace, EXPORTING & IMPORTING is a practical, easy-to-read, all-encompassing guide to every aspect of international business. It covers new regulatory information, cost-effective trading methods, and step-by-step guidance for handling every transaction from start to finish.

International Standards Desk Reference supplies crucial, hard-to-get information on American, European, and international standards. It''s packed with valuable facts on standards-setting institutions, including key players, power blocs, ongoing standards programs, and the best way to implement them. Author and quality expert Amy Zuckerman covers a wide range of topics and programs, such as the European Quality Award, CE Mark, ECO Audit, ISO 9000, and QS-9000. Readers will discover how to pick and choose among the standards programs, function in an international standards arena, and keep up with international trends. In addition, they''ll learn cost-effective implementation of specific standards programs and the different program qualifications, restrictions, compliance issues, documentation, and regulations affecting operations in each country.

It''s a common mistake among companies pursuing quality programs: Too many believe they must spare no expense in order to earn ISO 9000 certification. Others overspend in blind pursuit of registration because of poor guidance on deadlines, organization, fees, and proper documentation. But quality doesn''t have to cost a fortune! Here, at last, is the first guide to the ISO 9000 series that emphasizes a clear, time-saving, and cost-effective approach. Amy Zuckerman, an international marketing consultant and long-time reporter on ISO 9000 matters, shows you that pursuing quality (whether through ISO 9000 or other means) does not have to mean extraordinary expenditures. By following her impartial and intelligent guidance, your company will be able to do the proper up-front organization that ISO 9000 requires - and thus control its own ISO 9000 destiny.