Most Popular Books by Andrew Griffiths

Pre-Hospital Anaesthesia is one of the most demanding interventions that can be made in the field. The exact incidence of failed intubation is difficult to quantify, but it is clear that it is higher than in hospital. Equally it is certain that anyone undertaking it should have clear instruction in the technique and a thorough understanding of all it entails. This handbook details the procedures, drugs and algorithms used by the crews of the Great North Air Ambulance who have been providing this life saving intervention since 2004. It draws on huge experience in the field and provides a spring board for any practitioner who wishes to take it on.

The sustainability of business, both economically and ecologically, is one of this century''s central debates. While corporations can have positive effects on society and the environment, they can also impact it negatively. This book raises important questions such as ''how do corporations become truly sustainable?'' Bringing together global issues of ecological sustainability, human resource management, corporate citizenship and community renewal, this book creates a unified approach to global sustainability. Outlining the long-term corporate benefits, it examines the changes required to achieve true sustainability. This timely and novel approach to a very topical subject, has been written by a team of well-known and respected international authors. It includes case studies, critical vignettes, boxed features, chapter summaries, and will be of particular interest to anyone studying or working in the areas of management, environmental studies, sustainability or organizational studies.

This book surveys the main issues in Company Law relating to contracts made by or with companies.

Are you serious about building a winning business? Then read this book. Why do some businesses struggle or even go under, while others go through the roof? The answer is It''s not what you''re selling, it''s how you''re running the show. Whatever your business interest or level, 101 Secrets to Building A Winning Business is packed with tips on how t...

These top business, financial, legal, marketing, and personal tips will enable small businesses to avoid the common mistakes that result in the failure of 80 percent of new businesses within their first two years. Included are creative ideas for owners to help build better relationships with suppliers, staff, and customers, as well as motivational advice to successfully navigating through the most common business hazards. A source of inspiration and guidance, each survival tip and recommended course of action is based on years of experience and the successes of businesses around the world.

Aggressive policy, enthusiastic news coverage and sensational novelistic style combined to create a distinctive image of Britain''s Empire in late-Victorian print media. The New Journalism, the New Imperialism and the Fiction of Empire, 1870-1900 traces this phenomenon through the work of editors, special correspondents and authors.

Remember when you could go into a shop and the assistant actually knew about the products they were selling? How many times have you been frustrated beyond belief because you have had to chase the sales person who is supposed to be helping you? When was the last time you were impressed with the level of service you received? Customers want and demand better service and that means better sales skills. 101 Ways to Sell More of Anything to Anyone will help anyone improve their sales skills. But rather than gimmicky ideas, slick sales spiels or fast-talking techniques to fleece customers, this book goes back to the solid values of selling, which are now more important than ever. Andrew explains the ten biggest and most common sales mistakes These 121 tips will help anyone learn how to sell more of anything to anyone - and do it in a positive and responsible way. Andrew Griffiths has developed a powerful reputation as Australia''s leading small business expert. His 101 Ways business-building series is now sold in over 50 countries, and his no-nonsense style and down-to-earth advice appeals to business owners in all industries all over the world.

A collection of simple tried and tested marketing ideas that business owners can implement easily and cheaply.

''Andrew Griffiths knows his stuff'' - Ross Gittins Packed with inspirational and practical advice, The Big Book of Small Business will help every business owner build the business of their dreams. Andrew Griffiths welcomes the ''age of the entrepreneur'', the most exciting time for business owners - ever. In his down to earth, street smart style, he identifies new opportunities for smaller business operators to grow their business fast. He also shows how an entrepreneurial attitude can improve every aspect of a business, from customer relations to promotion to backroom accounts. With more people than ever before starting new businesses, competition is increasing at unprecedented rates. Everyone is looking for a silver bullet to give them a competitive edge - this book is it. If you only buy one business book this year, make it this one.

Practical tips on advertising products and services simply, effectively, and without a big budget abound in this conversational business book. Step-by-step advice is offered on creating an advertisement, buying advertising space, and ensuring that advertisements are effective. Advertising in newspapers, magazines, on the radio, television, the Internet, and on billboards are covered. Easily digested tips that take only one minute to read make sure advertisers get the most bang for their buck. A glossary of advertising terms, a guide to smart advertising words and phrases, and black forms and checklists round out this easy-to-use volume.

When my great-great-grandfather, Charles Powell, finally yielded to a long and tiresome illness on March 13th 1869, he had already been under the medical care of his nephew, Dr Josiah Taylor Powell, for several years. Dr Powell (1832-1892) was an active and popular medical practitioner who lived at a time when significant scientific and social advances were changing the whole face of the medical profession. Josiah Taylor Powell has no living descendants that I have been able to trace, and, regrettably, no portrait or photograph, nor any of his correspondence or other papers, is known to have survived. Nevertheless, he deserves to have his story told, and, to do this, I have enlisted the help of some of his colleagues and medical contemporaries.

Full of practical tips to improve customer service and maintain a level of excellence, this book will ensure that regular customers return and new customers will be attracted to the business. Suggestions include understanding customers, using a personalized approach, managing customers over the Internet and telephone, overseeing internal customer service, and stepping in when things go wrong. Tips on giving customers a contact number for outside normal business hours and ideas for speeding up customer service transactions can be located and read quickly and are accompanied by illustrative anecdotes. Also included are checklists to gauge customer service satisfaction, handle customer complaints effectively, and analyze the competition efficiently.

In the 18th century, "pettifogger", "under-strapper", and "Wapping attorney" were all pejorative epithets for a certain class of disreputable lawyer. My "Bilton" solicitor forebears came from Wapping, but I expect to present sufficient evidence in these pages to acquit them of any serious charge of pettifoggery or under-strapping. This second edition has been re-formatted and expanded to include the most recent findings about the origins of the Biltons.

Essential advice every business needs to survive the tough times (and the good) from one of Australia''s leading marketing consultants....

A collection of practical business, financial, legal and personal tips to help your business survive and prosper.

Climate change has had a significant impact globally, predominantly for those vulnerable to its influence. The first book of its kind, The Climate Resilient Organization assesses the issues that have mounted for decision-makers in the field, while prov

The simple, practical and easy-to-apply ideas in this guide will help business owners identify the main reasons behind their lack of work-life balance and, most importantly, how to fix it. The experiences, tips, and coping mechanisms of thousands of business owners around the world who were consulted in the writing of the book are compiled into one easy reference that can get even the most out of control business owner back on track. The tips can be implemented quickly and with little or no cost, allowing readers to become the boss in both their businesses and their lives.