Most Popular Books by Kenneth H. Blanchard

Used by more than a million people, this best-selling book is based on fundamental ideas from the applied behavioral sciences that have been successfully applied in thousands of organizations throughout the world. The Seventh Edition of Management of Organizational Behavior continues to build on the concepts and techniques of two important applied behavioral science approaches: Situational Leadership and One Minute Management - programs adopted worldwide by more than 400 of the Fortune 500 companies. The Seventh Edition is thoroughly revised and updated to reflect the most current research in the behavioral sciences as well as the continued development in the authors'' thinking and their consulting activities. In addition to bringing quality management into clearer focus, the book features two new chapters written by international consultants. The new edition also takes into account comments and suggestions provided by managers, students, teachers, researchers, consultants, and reviewers; offers a clear writing style and flexible format; and includes an extensive list of suggested supplementary reading. Management of Organizational Behavior, Seventh Edition, provides readers with a thorough introduction to the exciting field of management of organizational behavior applicable to public and private management and administration in a wide variety of disciplines: business, communication, health sciences, education, nursing, engineering, and agribusiness.

Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. In Customer Mania!, Ken Blanchard, one of America''s biggest bestselling authors and inspiring business leaders, writes of the key to customer service -- creating a people-oriented, performance-driven, customer-first organization. Along with coauthors Jim Ballard and Fred Finch, Blanchard explains why the customer is the right starting place from which to build a successful business. By drawing on examples from the world''s largest restaurant company, Yum! -- owner of KFC, Taco Bell, Pizza Hut, Long John Silver''s, and A & W Restaurants -- the authors explain how any company, large or small, can develop a unified, people-first, customer-oriented culture.

Leadership by the Book is an exceptional new book, brimming with insights, ideas, tools, and tactics for becoming a successful leader. Written in the parable format it tells the story of a professor and a minister who school a young professional in management skills and ethics. Using the example and words of Jesus Christ, the book explores the concept of "servant leadership" and offers simple strategies for bringing vision and values to any organization. Book jacket.

The eagerly awaited paperback of the BusinessWeek bestseller that has sold 100,000+ copies and been translated into 20 languages. With combined sales of more than 14 million copies, the books of Ken Blanchard are a phenomenal source of business wisdom. In thisinternational bestseller - Blanchard''s first big-picture management book - he and business strategist Terry Waghorn show how to lead any organization by simultaneously focusing on the present and the future.Written in Blanchard''s signature style - concise, inspiring,emotionally gripping, and always down to earth - Mission Possible reveals how to make any organizational change program a success.

The bestselling author of "The One-Minute Manager" reveals the meaning of servant leadership modeled after Christ. Readers seeking to grow as leaders and business executives will find "Servant Leader" nothing short of life changing.

Management development guide on a case study of organization development through effective leadership in the USA - examines human relationships in business organizations, especially regarding the role of managers with respect to motivations and attitudes towards change, etc. Bibliography pp. 177 to 183.

In the bestselling tradition of "Whale Done!," Ken Blanchard offers a new parable about the competition of two leaders with totally different management styles--and reveals the ingredients of truly effective leadership.

Synopsis coming soon.......

You''ve heard of the Power of Positive Thinking. There''s no doubt about it...the human mind is an amazingly powerful computer, capable of transforming our lives. But achieving what you want in life isn''t accomplished by sitting in your comfy chair and visualizing all day long. Far too many people neglect to ACT on their own behalf in order to bring their dreams to life. As cosmetics company founder and CEO Estee Lauder put it so well, "I didn''t get here by dreaming about it or thinking about it - I got here by doing it." In The Power of Positive Doing, BJ Gallagher has captured the "secret" no one is talking about - you can actually change your thoughts and attitudes by taking positive ACTION, no matter what you''re thinking or feeling! She calls it the "The Power of Positive DOING" - the title of her latest book. B.J. is no stranger to Simple Truths'' readers. The author of more than 20 books, including Friends, Oil for Your Lamp, and The Best Way Out is Through, her engaging stories and original poetry have put her on our best-seller list.

Based on five key points, a winning coach and renowned management consultant offer a guide to success for any organization.

One of the most popular and bestselling works ever on management.

Bogen giver en omfattende gennemgang af anvendte ledelsesformer og ideer om ledelse, der har været anvendt i erhvervslivet samt i akademiske - og administrative miljøer. Bl.a. behandles situationsbestemt ledelse, motivation og adfærd, relationer mellem ledelse og medarbejdere, planlægning og gennemførelse af nødvendige ændringer samt ledelsesstrategier.