New Releases by Michael Nichols

David and Jamaal arrived at the Atlanta Boys Center for Disturbed Youth under similar, yet unfortunate circumstances. They were doomed to spend the rest of their adolescence miserable in prison until one of the counselors took it upon himself to introduce the sport of boxing to the young men at ABC. David grew to love the sport and flourished, while Jamaal learned to love the Lord. Each one followed a different path into manhood. Their experiences were sometimes heartfelt and sometimes comical. Sometimes it is not an easy transition going from jail back to the streets. Discover how David and Jamaal persevered as they grew into men and fought the spiritual forces in the heavenly realms while Beating the Air.

THREE WORLD-CLASS MANAGEMENT METHODS. ONE COMPREHENSIVE RESOURCE. Finally, top executives across the global financial services industry are catching on-and catching up-to what the world''s most successful corporations have known for more than a decade: The performance improvement principles of Six Sigma, Lean, and Process Management can be applied to all aspects of any company''s operations-with remarkable results. If you want to take advantage of these proven, performance-enhancing methods, tools, and techniques, this reference helps you to use Six Sigma and other tools in a wide range of financial service applications: commercial or savings banks, diversified financials, securities, insurance firms, and more. Six Sigma for Financial Services delivers a complete and groundbreaking model specifically for financial services created by two experts of Six Sigma deployment and Process Management. Clear, concise, and comprehensive, this hands-on guide features actual experiences from frontline managers and executives in financial services firms all around the world. You''ll see, up close and personal, how they used Six Sigma to illustrate key points and achieve optimal performance in their companies. You''ll learn firsthand why business process excellence is crucial for success in an increasingly competitive, mission-critical industry. Using Lean, Six Sigma, and other process tools, you''ll be able to run leaner and more efficiently, and provide improved service with the best possible returns.

Two leading experts reveal the key concepts and techniques behind Six Sigma Process Management Six Sigma Process Management (SSPM) is a structured set of tools and techniques to help executives and teams continually address their customers'' expectations. What Is Six Sigma Process Management? explains the SSPM methodology, helping business leaders determine which efforts will most positively impact on their customers, employees, and shareholders. SSPM provides a system that guides leaders on what to improve first and how to establish a portfolio of the best improvement efforts in their business. The book also offers: Insights on process management, including identifying critical customer process metrics Guidelines to improve customer satisfaction by identifying customer-seen failures Ways to enhance overall business improvement strategy Insights on how future SSPM developments can address modern business challenges

VideoWOrkshop is more than just video footage you can show in class. It''s a total teaching and lreaning system for your classroom Our complete program includes quality video footage on an easy-to-use dual-platform CD-ROM, plus a Student Learning Guide and an Instructor''s Teaching Guide. The result? A program that brings textbook concepts to life with ease, and helps your students understand, analyze, and apply the objectives of the course to real-life situations.

Six research projects by University of North Carolina at Chapel Hill graduate students which examine land-use change and biodiversity of the Highlands Plateau.

Pocos depredadores son tan majestuosos y esquivos como el tigre. Tomar fotografias de este animal en su estado salvaje es uno de los trabajos mas dificiles que existen y una labor que requiere mucha paciencia. Michael "Nick" Nichols, cineasta y fotografo de National Geographic, lo ha conseguido y lo presente aqui, en esta cuidada edicion que recoge mas de cien fotografias en color sobre estos fascinantes animales desde el sudeste de Asia hasta Siberia, con textos de Geoffrey Ward, uno de los mayores expertos a escala mundial de este gran felino.

A pictorial essay; more than 100 full color photos

This collection for SATB recorders includes pieces that Michael and Brent have used with student and adult ensembles with great success. The arrangements progress from easy to intermediate and contain delightful melodies for all levels of recorder players. American folk melodies, original compositions, carols, and celtic tunes give this book a delightful variety of styles for every level of skill.