New Releases by Robert Cialdini

小小的改變，就能大大提升你的說服力！ 累積銷售突破一百萬冊，廣受世界各地讀者肯定 全球「說服行銷」三大權威，以根植於心理學的科學方法， 告訴你凌駕所有商業法則的實用技巧！ ‧ 說話時用哪個字眼，可以讓人們對你說「YES」的可能性大幅提高？ ‧ 為什麼身為第二名卻比當第三名更糟糕，我們可以從中得到什麼行銷啟示呢？ ‧ 哪一樣辦公室用品能讓你的影響力深具「黏著力」？ 不論是賣產品、做行銷，還是說服同事與客戶， 本書將告訴你讓人「心甘情願買單」的關鍵祕密。 我們每天都在試著說服他人接受自己的想法、答應自己的請求。 但究竟該怎麼做，才能讓對方心甘情願地說「YES」？ 本書集結數十年說服心理學的研究成果，揭露一系列實用且出乎意料的說服技巧，幫助你在各種情境中提升影響力，讓說服更有效。 你將學會涵蓋科學研究成果和心理學的說服祕訣 ‧ 如何用簡單的提問，贏得他人對你的支持？ ‧ 讓顧客感覺不方便，反而會讓他們更願意買單？ ‧ 說話時用哪個字眼，可以大大提高說服對方的機率？ ‧ 主動說出哪些缺點，更能增加顧客對產品的信任度？ ‧ 什麼時候大方承認錯誤才是最正確的策略？ 藉由心理學與行為科學的微小調整， 透過改變用詞，更改語句順序，以及設計情境，就能大幅提高說服人的機率！ 無論是販售商品、經營商店、說服客戶，還是規劃行銷策略，本書都能帶給你意想不到的靈感。即使你希望獲得同事認同、讓老闆看見你的潛力，或引導孩子寫功課，也能從中找到有效的方法。 說服是一門科學，不是藝術！ 60個不容錯過的技巧，均經過科學驗證，有效提升你的說服力！ 【國外好評推薦】 「令人驚豔、引人省思，又趣味橫生。」 ──提姆．哈福特（Tim Harford）著有《臥底經濟學家》（The Undercover Economist） 「有沒有什麼還不錯的小本書冊可以讓我買來當禮物，但又不會侮辱收禮者的智商呢？就是有！或者應該說是就是這本書！」 ──《衛報》（Guardian） 「保證人家『一定會答應』的各種訣竅……既有創意又引人入勝！」 ──《獨立報》（Independent） 「本書是資訊寶庫……這是一本迷人的讀物，針對消費者行為提供了無以數計的深入見解。對商界的男男女女來說是最完美的禮物。」 ──《商業生活》（Business Life） 「相當好讀……真誠又坦率。」 ──《旗幟晚報》（Evening Standard） 「你應該要讀這本書……你應該要讀它是因為你會樂在其中，也因為它針對的讀者正是聰明的商界人士，還因為它很適合在等同事或等飛機的時候隨手翻閱，更因為如果你不讀，別人恐怕就會騎在你頭上……它迷人又實用……字字珠璣，文筆幹練，節奏明快。」 ──奧克塔維斯．布萊克（Octavius Black）合著有《心智健身房》（The Mind Gym） 「娛樂性十足、令人大開眼界……內容扎實，文采出色。」 ──Spiked.com 「它奉上了大量稀奇古怪又精彩絕倫的歷史實例。」 ──《星期日快報》（Sunday Express）

In 1954, psychologist Muzafer Sherif took twenty-two boys to a summer camp in Robbers Cave State Park. He split them into two groups, the Eagles and the Rattlers, and systematically engineered a war. Within days, the boys were burning flags, raiding cabins, and hoarding weapons. They had become bitter enemies, not because of ideology or religion, but because the environment was designed to make them so. "The Enemy Camp" dissects the Robbers Cave Experiment, the definitive study on realistic conflict theory. But unlike the darker Stanford Prison Experiment, this story has a second act: Sherif successfully reversed the hate. This book explores the mechanism of "superordinate goals"—challenges that force enemies to cooperate—and offers a timeless blueprint for resolving conflict in a polarized world.

Care sunt factorii determinanți pentru ca o persoană să spună da alteia și care sunt tehnicile folosite de către factorii de convingere pentru a obține conformarea? Ce anume face ca o cerere formulată într-un fel să fie respinsă, în timp ce alta, care solicită același lucru, formulată însă într-un mod puțin diferit, să aibă succes? Ce principii psihologice influențează tendința de conformare la o cerere? Profesioniștii persuasiunii știu ce trebuie să facă pentru a ne convinge. Cei care manipulează folosesc înclinații naturale, firești ale psihicului nostru în propriul avantaj. Dar nu numai ei se folosesc de aceste principii. Cu toții ne folosim de ele și le cădem victime în același timp în cadrul interacțiunii cu vecinii, prietenii și familia. Însă profesioniștii persuasiunii au la dispoziție ceva mai mult decât noi, care posedăm o înțelegere superficială. Robert Cialdini ne învață cum să recunoaștem situațiile de manipulare și cum să ne ferim de ele. Dar mare atenție! Nu orice acțiune este una manipulativă. Trebuie să mai și avem încredere în oameni. Dovezile arată faptul că, în cadrul vieții tumultuoase de astăzi și al exploziei informaționale la care suntem martori, în care este nevoie să luăm decizii rapid, fără a le analiza pe îndelete, ne bazăm pe tot felul de scurtături, iar acest tip de conformare negândită va prevala din ce în ce mai mult. De aceea, va fi important pentru societate să înțeleagă modul de funcționare al influențării automate. Deși există mii de modalități de persuasiune pe care profesioniștii le pot folosi, majoritatea se rezumă la șase categorii de bază. Fiecare este guvernată de un principiu psihologic fundamental, care dictează comportamentul și care îi conferă puterea de acțiune. Acestea – reciprocitatea, consistența, verificarea, legătura, autoritatea și reținerea – sunt prezentate, ținând cont de funcția pe care o joacă în cadrul societății și de ponderea de care un profesionist în domeniu poate face uz în cererile privind cumpărarea, donarea, cedarea, votul sau acordul. Astfel, tehnicile de manipulare bazate pe reciprocitate speculează tendința noastră naturală de a răspunde cu un favor la un favor. Tindem să avem încredere în ceea ce cred cei din jur, așa funcționează validarea publică. Ne calibrăm opiniile și preferințele cu cei care ne seamănă. Principiul autorității este foarte eficient. Urmăm orbește nu doar autoritatea, ci chiar și numai însemnele ei. Considerăm lucrurile rare ca fiind mai importante și principiul limitării e folosit din plin chiar și pentru cumpărături viitoare, iar maximul de efect se obține atunci când indisponibilitatea unui produs este recentă. Scopul cărții este de a detecta tehnicile de manipulare și de a le dejuca eficacitatea prin cunoaşterea mecanismelor psihologice la care ele apelează. Robert B. Cialdini susţine cursuri universitare şi post-universitare despre persuasiune şi influenţă socială la University of North Carolina şi Columbia University. El este şeful catedrei de Psihologie şi membru al Consiliului de Conducere al Arizona State University.

Nieuwe, geactualiseerde editie van dé gids waarmee je anderen echt kunt overtuigen Hét fundamentele en razend populaire boek over invloed en overtuiging van de gerenommeerde internationale bestsellerauteur Robert B. Cialdini is nu compleet herzien en uitgebreid, in een nieuwe vertaling. In de nieuwe editie van deze veelgeprezen bestseller legt Cialdini uit waarom mensen ''ja'' zeggen en hoe je deze inzichten in zowel werk- als privésituaties kunt toepassen. Aan de hand van herkenbare praktijkvoorbeelden en de wetenschap erachter leer je hoe je de universele principes van invloed kunt toepassen, zodat je anderen kunt overtuigen en – minstens zo belangrijk – hoe je jezelf kunt verdedigen tegen invloedspogingen van een ander. De oorspronkelijke editie van Invloed legde het geheim van succesvol overtuigen in zes principes uit; voor deze nieuwe editie voegt Cialdini er een zevende aan toe: eenheid, evenals nieuwe inzichten voor de online wereld.

The foundational and wildly popular go-to resource for influence and persuasion-a renowned international bestseller, with over 5 million copies sold-now revised adding: new research, new insights, new examples, and online applications. In the new edition of this highly acclaimed bestseller, Robert Cialdini-New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion-explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucially important subject surprisingly easy. With Cialdini as a guide, you don''t have to be a scientist to learn how to use this science. You''ll learn Cialdini''s Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader-and just as importantly, you''ll learn how to defend yourself against unethical influence attempts. You may think you know these principles, but without understanding their intricacies, you may be ceding their power to someone else. Cialdini''s Principles of Persuasion: Reciprocation Commitment and Consistency Social Proof Liking Authority Scarcity Unity, the newest principle for this edition Understanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini''s 35 years of evidence-based, peer-reviewed scientific research-including a three-year field study on what leads people to change-Influence is a comprehensive guide to using these principles to move others in your direction.

Découvrez qu''un simple changement dans le choix de vos mots et le moment où vous les exprimez peut augmenter le résultat positif de vos requêtes ; l''importance et l''impact positif de la touche personnelle ; comment faire la meilleure impression lorsque vous êtes comparé à d''autres. Nous voulons tous entendre davantage de « oui dans notre vie quotidienne. Ce mot nous connecte aux autres et nous ouvre des portes. C''est un feu vert pour accéder au succès et au bonheur. Pourtant, il n''est pas facile à obtenir des autres. Du moins pour ceux qui ignorent certains aspects du processus de persuasion. Cet ouvrage comporte 21 chapitres courts et pratiques. Chacun expose une méthode pour augmenter les chances que votre interlocuteur accepte votre demande. Ces principes intemporels peuvent être utilisés pour relever divers défis : découvrez comment assainir une relation dégradée, demander l''aide d''un voisin, négocier un meilleur salaire ou encore convaincre un ami hésitant de prendre part à la construction de votre réseau social... Plein de sagesse et de conseils efficaces rédigés par les spécialistes de l''influence, ce petit livre est un compagnon essentiel pour qui veut davantage aller de l''avant au quotidien.

For courses in Social Psychology An integrative approach highlights the relevance of social psychology to students'' lives Revel(TM) Social Psychology: Goals in Interaction shows how human social behaviors are woven together in related, interconnected patterns. Integrating applications and methods throughout the text, authors Douglas Kenrick, Steven Neuberg, Robert Cialdini, and David Lundberg-Kenrick prompt students to consider personal and situational factors, as well as the interactions among these factors, when analyzing human behavior. The 7th Edition offers updated research in the field as well as coverage of contemporary topics, many relating to how technology affects the way people interact, to emphasize the relevance of the discipline to students today. Revel is Pearson''s newest way of delivering our respected content. Fully digital and highly engaging, Revel replaces the textbook and gives students everything they need for the course. Informed by extensive research on how people read, think, and learn, Revel is an interactive learning environment that enables students to read, practice, and study in one continuous experience -- for less than the cost of a traditional textbook. NOTE: This Revel Combo Access pack includes a Revel access code plus a loose-leaf print reference (delivered by mail) to complement your Revel experience. In addition to this access code, you will need a course invite link, provided by your instructor, to register for and use Revel.

The acclaimed New York Times and Wall Street Journal bestseller from Robert Cialdini—“the foremost expert on effective persuasion” (Harvard Business Review)—explains how it’s not necessarily the message itself that changes minds, but the key moment before you deliver that message. What separates effective communicators from truly successful persuaders? With the same rigorous scientific research and accessibility that made his Influence an iconic bestseller, Robert Cialdini explains how to prepare people to be receptive to a message before they experience it. Optimal persuasion is achieved only through optimal pre-suasion. In other words, to change “minds” a pre-suader must also change “states of mind.” Named a “Best Business Books of 2016” by the Financial Times, and “compelling” by The Wall Street Journal, Cialdini’s Pre-Suasion draws on his extensive experience as the most cited social psychologist of our time and explains the techniques a person should implement to become a master persuader. Altering a listener’s attitudes, beliefs, or experiences isn’t necessary, says Cialdini—all that’s required is for a communicator to redirect the audience’s focus of attention before a relevant action. From studies on advertising imagery to treating opiate addiction, from the annual letters of Berkshire Hathaway to the annals of history, Cialdini outlines the specific techniques you can use on online marketing campaigns and even effective wartime propaganda. He illustrates how the artful diversion of attention leads to successful pre-suasion and gets your targeted audience primed and ready to say, “Yes.” His book is “an essential tool for anyone serious about science based business strategies…and is destined to be an instant classic. It belongs on the shelf of anyone in business, from the CEO to the newest salesperson” (Forbes).

Three experts in persuasion science reveal the small changes you can make for a big improvement in your ability to influence others. At some point today you will have to influence or persuade someone. It may be your boss, a co-worker, a customer, client, spouse, your kids, or even your friends. Most likely, the key to succeeding will be a small change in your approach—one that delivers big. In The small BIG, Steve Martin, Noah Goldstein and Robert Cialdini reveal how influence, persuasion, and behavioral change happen in today''s information overloaded world. Drawing on cutting edge research in neuroscience, cognitive psychology, social psychology, and behavioral economics, the authors explain why it isn''t information per se that leads people to make decisions, but the context in which that information is presented. It only takes a small shift in your approach to tap into someone''s deeply felt human motivations. The authors present more than fifty small changes you can start using today to dramatically improve your powers of persuasion.

Tutti noi abbiamo qualcuno da persuadere: il capo, un collega, un cliente, il nostro compagno, i nostri figli o un amico. A prescindere da chi dobbiamo convincere, quando si tratta di influenzare il comportamento altrui, spesso a fare le differenze maggiori sono i cambiamenti più piccoli adottati nell’approccio. Quale piccola grande idea può far sì che la nostra strategia ottenga il risultato sperato? Steve Martin, Noah Goldstein e Robert Cialdini, massimi esperti nell’ambito della persuasione, ci spiegano come catturare l’attenzione di un potenziale datore di lavoro, instillare la fiducia in un cliente, uscire vittoriosi da una negoziazione e come raggiungere molti altri obiettivi con piccole idee che portano a una grande differenza nel risultato.

Influence: Science and Practice is an examination of the psychology of compliance (i.e. uncovering which factors cause a person to say “yes” to another''s request).Written in a narrative style combined with scholarly research, Cialdini combines evidence from experimental work with the techniques and strategies he gathered while working as a salesperson, fundraiser, advertiser, and in other positions inside organizations that commonly use compliance tactics to get us to say “yes.” Widely used in classes, as well as sold to people operating successfully in the business world, the eagerly awaited revision of Influence reminds the reader of the power of persuasion.Cialdini organizes compliance techniques into six categories based on psychological principles that direct human behavior: reciprocation, consistency, social proof, liking, authority, and scarcity.